Shipment Policy
Effective Date: January 6, 2025
At Peakrapic, we aim to provide our customers with the best possible shipping options, no matter where they are located. This Shipment Policy outlines the shipping methods, delivery times, costs, and terms that apply to orders placed on our website. By placing an order with us, you agree to the terms outlined in this policy.
1. Shipping Methods and Delivery Times
We offer various shipping methods to ensure that you receive your products in a timely and convenient manner. Shipping times and costs vary based on your location and the method you choose.
- Standard Shipping: Estimated delivery time of 5–7 business days within the United States.
- Expedited Shipping: Estimated delivery time of 2–3 business days within the United States.
- International Shipping: Delivery times for international orders vary by country, with an estimated delivery window of 7–14 business days.
Please note that these delivery times are estimates and may be affected by factors such as weather conditions, holidays, or delays in customs for international shipments.
2. Shipping Charges
Shipping costs are determined based on the size, weight, and destination of your order. You can review the shipping costs during the checkout process before completing your purchase.
- Free Shipping: We offer free standard shipping for orders over a certain amount (e.g., $75). The eligibility for free shipping will be displayed during checkout.
- International Shipping Fees: International orders may incur additional shipping charges depending on the destination. You will see the shipping cost during checkout before you confirm your purchase.
3. Order Processing Time
Once your order is placed, we aim to process it within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
- Order Confirmation: After your order is processed, you will receive an email confirmation with tracking information. If there are any delays in processing your order, we will notify you promptly.
4. Shipping Restrictions
We currently offer shipping to most locations in the United States and select international destinations. Certain items may have shipping restrictions due to size, weight, or destination.
International Orders: International customers may be required to pay customs duties, taxes, and import fees. These fees are not included in the shipping charges and are the responsibility of the customer.
Restricted Items: Some products may be restricted from shipping to certain locations. If any items in your order cannot be shipped to your address, we will contact you to discuss alternative options.
5. Tracking Your Shipment
Once your order is shipped, you will receive a tracking number that can be used to monitor the status of your shipment. You can track your order through the carrier’s website or by contacting our customer support team for assistance.
6. Damaged or Lost Packages
If your order is damaged during transit or goes missing, please contact our customer support team immediately. We will work with the carrier to resolve the issue and offer you a solution, such as a replacement or refund, depending on the circumstances.
7. Changes to the Shipment Policy
We reserve the right to modify this Shipment Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our shipping practices.
8. Contact Us
If you have any questions or concerns about shipping, please reach out to our customer service team:
- Email: info@peakrapic.net
- Phone: (660) 679-4258
- Website: https://peakrapic.net
- Street: 300 S Delaware St Butler, Missouri